Last updated May 30, 2025
Thank you for your interest in the products and services of CryptoMinerEX.
This Limited Warranty applies to physical goods, and only for physical goods, purchased from CryptoMinerEX (the “Physical Goods”).
What does this limited warranty cover?
This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period.
During the Warranty Period, CryptoMinerEX will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.
What will we do to correct problems?
CryptoMinerEX will either repair the product at no charge, using new or refurbished replacement parts.
Who Bears the Shipping Costs?
For repairs within the warranty period, CryptoMinerEX will cover the round-trip shipping costs. For repairs beyond the warranty period, the user is responsible for the shipping costs.
How long does the coverage last?
The Warranty Period for Physical Goods purchased from CryptoMinerEX is 2 years from the date of purchase.
A replacement Physical Good or part assumes the remaining warranty of the original Physical Good or 2 years from the date of replacement or repair, whichever is longer.
What If the Warranty Period Has Expired?
For products beyond the warranty period, we still offer repair services. However, you will be responsible for any repair service fees (if applicable) and the round-trip shipping costs.
What does this limited warranty not cover?
The warranty applies only to the original purchaser who bought directly from CryptoMinerEX. Upon resale, warranty responsibility transfers to the reseller.
This Limited Warranty does not cover any problem that is caused by:
- conditions, malfunctions or damage not resulting from defects in material or workmanship
What do you have to do?
To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.