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Shipping Policy

Last updated May 30, 2025

This Shipping & Delivery Policy is part of our Terms of Use (“Terms”) and should be therefore read alongside our main Terms: https://www.cryptominerex.com/terms-of-use/.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

What Are My Shipping Delivery Options?

Free Shipping

We offer free Standard shipping on all orders.

Do You Deliver Internationally?

We offer worldwide shipping. Free Standard shipping is valid on international orders.

Buyers are responsible for customs delays or returns due to incomplete documentation. We strongly recommend reviewing local customs policies and preparing all required documentation in advance to avoid delays or additional costs.

For information about customs process:

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

Are There Other Shipping Restrictions?

  • Orders cannot be shipped to P.O. boxes.
  • Not all shipping methods are available for certain countries.
  • We ship using UPS. For some countries, we will use EMS.
  • Usually, we don’t support customers to specify the express way.
  • Orders only ship on business days, which are Monday – Friday.
  • To ensure same-day delivery, order must be placed by 5pm EST.
  • Shipments to APO/FPO addresses require additional processing time after delivery to the military post office.

What Happens If My Order Is Delayed?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms: https://www.cryptominerex.com/terms-of-use/.

How Can You Contact Us About This Policy?

If you have any further questions or comments, you may contact us by:

Best Price

Long-term collaborations with top mining rig manufacturers ensure the best prices

Free Shipping

UPS/EMS global free shipping from Hong Kong

2-Year Warranty

Enjoy peace of mind with our industry-leading 2-year warranty on all products

Returns & Exchanges

Flexible return and exchange policies to ensure your satisfaction